Cleo/EXTOL Support Holiday Hours

Cleo/EXTOL Support Holiday Hours

21st December 2016

Below are the Cleo/EXTOL holiday support hours

  • Friday, December 23rd: Limited Support
  • Monday, December 26th: Limited Support
  • Tuesday, December 27th thru Friday, December 30th: Normal Support hours
  • Monday, January 2nd: Limited Support

Support during the holidays:

On these days, support will be available for production down issues.

Production support during off-hours

If you have a production down issue on December 23rd, 26th or January 2nd, please call the appropriate support line (listed below) and leave a brief description of the issue, along with the company name, contact name and phone number. A support engineer will contact you within the hour. Please note that support will not be monitoring [email protected] during the holidays.

Support lines:
Cleo EEITM, ESX and VAN: 1.800.542.7284
Cleo ClarifyTM (EBI): 1.866.398.6524

Outside of the USA: (00) 1 570.621.7800

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