There are times users need to re-create a 997 in EXTOL EDI Integrator. Below are the steps to to re-queue an FA.
STEP ONE: Goto ‘Work with Interchanges’ from Mailroom. Press [F11] to change options.
Identify Inbound EDI Interchange and place a '2’ on interchange.
STEP TWO: Change status to 'Unwrap err’ and clear Acknowledgement, as seen below
STEP THREE: Unwrap Interchange
STEP FOUR (FINAL): Next time FAs are created a new FA will be created for this inbound interchange.
For more information, on EXTOL EDI Integrator How-to/Tips
By: Sean Hoppe on