What Happens When we Come On-Site at your Organization?

Posted on 18th July 2019

Alot can be gained when one of our employees come on-site at your organization.

Before arrival, we will work with the employees to set-up a Cleo Clarify agenda. This agenda can encompass many areas. To name a few, the agenda can address:

  • Conduct Clarify training
  • Review Clarify best practices
  • Discuss how-to right-size the systems for an initial installation of Cleo Clarify and Harmony

Below is an example of a recent agenda we used when we went on-site to visit  SAP/Clarify users:

  • Review existing trading partner mapping
  • Discuss possible challanges with outbound SAP DESADV/ASN process
  • Review outbound 855 (PoAck) process
  • Document Back-up / Purge Process
  • Implement SVN Best Practices: Branches, Trunks and Tags
  • Time-Tested Deployment Processes
  • Explore V2 Rulesets advantages: Implementing InsertReference, Preferred Rules, Testing within Ruleset
  • Research Postgre Querying Options
  • Work with Hardware/infrastructure team to ‘right size’ installation machines/instances
  • Help determine whether on-prem, or cloud based installation makes sense


More Cleo Clarify Studio/Server Postings...

Posted on 17th June 2019

On EBIFour.com we have more extensive postings about Cleo Clarify.

Some more recent postings would be

More Cleo Clarify Postings

More postings can be viewed at:


Cleo EEI 7.1 Released with Neat Features

Posted on 4th June 2017

On May 17, 2017 Cleo released Cleo EEI 7.1. Below are some of the cool features 7.1 contains.

Uptime Maintenance

Uptime Maintenance is a modification to the command DLTDTA. Uptime
Maintenance allows users to reorganize with serious impact to ongoing processing of inbound and outbound records.

Work with Errors

Users will now be able to troubleshoot and resolve errors from within the Work with Connections, in the Mailroom. 

Send Error Notification

Useres will now be able to configure an Error Notification (ER) Exit Point to create error notifications. This will eliminate the need to create custom CLs with many MONMSG actions.

Trading Partner Authorization

Organizations will now be able to manage user access to trading partners. An Authorization List can allow or deny user access to options in a trading partner. 


Glassdoor April 2017 Cleo Employee Reviews

Posted on 12th April 2017

2 Cleo Communications employees. The 1st review is from a Bengaluru, Cleo employee. The 2nd review is from London England.

Cleo Communications Glassdoor India Employee Review  April 3 review

Pros - Great work environment, great projects to work for, total freedom in work to pursue own goals and time flexibility. A place to learn how to run a company at its best both for employees and the employer. Very friendly colleagues. Lots of free goodies like gym membership, snacks and much more. Work Culture is the best.

Cons - You have to be really good to really stand out coz everyone is good

Advice to Management - The leadership is very good at Cleo. All the higher management is very supportive to the employees

Cleo Communications Glassdoor London England Employee Review  March  review

Pros - great culture and growth plans from very hard working folks, bottom to top and thats how everyone is at the top. worked from bottom up. Whilst competitors failing, Cleo offering to the market grows bigger. potential is enormous and expanding globally now.

Cons - growing pains. as growth nearly at 50%, that puts pressure on operations. need a better website

Advice to Management - continue to be open with staff, looking after people working crazy hard out of enjoyment at the moment. Employee rewards are great and keep up the viral excitement


Glassdoor March 2017 Cleo Employee Review

Posted on 22nd March 2017

Glassdoor.com Cleo Communications Glassdoor.com review

Employees and the market are seeing great growth from Cleo in 2016 and into 2017. Below is a review from a current Cleo Employee Glassdoor.com


great culture and growth plans from very hard working folks, bottom to top and thats how everyone is at the top. worked from bottom up. Whilst competitors failing, Cleo offering to the market grows bigger. potential is enormous and expanding globally now.


growing pains. as growth nearly at 50%, that puts pressure on operations.
need a better website

Advice to Management

continue to be open with staff, looking after people working crazy hard out of enjoyment at the moment. Employee rewards are great and keep up the viral excitement


Resolve Cleo EDI Integrator Issues Faster :: Part 1

Posted on 5th February 2017

Cleo Communications Support

Cleo EDI Integrator support issues should not be difficult but sometimes end-users might need to call a Cleo support Engineer. When users call Cleo Support there are items that can help the end-user move the ticket faster and help resolve the issue faster.

Many times the Cleo Support Engineers will be better equipped to support and answer  customers’ issues when issues are emailed to [email protected]

In the part 1 of our posts, we will review Inbound Translation Issues and Outbound Translation Issues.

Inbound Translation Issues

Before calling support, take option #4 (Work with incoming application data log) from the mailroom and locate the respective inbound translation entry/log.

Cleo EDI Integrator inbound application data log

In the example below, we have a few formula errors.

Cleo EDI Integrator inbound application data message queue

If the inbound message queue does not provide enough information, then we would want to look at the job log:


If the end-user is unable to make the determination of the error, then providing this information to the Cleo Support will help resolve your issue.

Outbound Translation Issue

Before calling support, take option #9 (Work with outbound application data log) from the Mailroom Menu and locate the respective outbound translation entry/log.

Cleo EDI Integrator outbound application data log

After we placed an “M” on the entry to get the messages below. There are several issues occurring. One of the issues is related to an External File Lookup for F4104K13. More information on the EFL issue can be reviewed in the job log:  689580/HOPPES/A000322612

Cleo EDI Integrator outbound application message queue

To see the job log:  689580/HOPPES/A000322612 we can place a ‘J’ on the outbound log entry to see more information (below)

Cleo EDI Integrator outbound application data log for job log

In addition to placing a “J” or “M” on the outbound log entry, users can also place an “E” or “F” on the entry. Below we placed an “E” on the entry and we see that ST02 is null

Cleo EDI Integrator outbound segment element errors


If end-users are still perplexed about the inbound or outbound issue, providing screen shots of the message Queue, segment/element errors and the job log, will help Cleo. End-users can send this information to [email protected]


The SHCG Difference :: Part 2

Posted on 28th January 2017

Sean Hoppe Consulting Group Difference.

Let us show you how to save money and learn at the same time!

We have been exclusively working with EXTOL/Cleo customers since 2006 and growing rapidly.

In a PREVIOUS POST, we showed 2 good reasons we provide great customer service and have been successful since 2016.

Below are 2 more reasons we have been successful:

Exclusively Supporting Cleo/EXTOL: In today’s world it is hard to be an expert in everything. Where some firms tout experience with EVERYTHING; we broadcast our exclusive Cleo/EXTOL experience and the inter-workings of their solutions.

We Dominate our Space: We show current and future customers how to empower themselves with Cleo/EXTOL products for FREE; not many companies can make this claim. We have been giving away free tips, advice, error resolutions and free consultations since 2006. We don’t get paid for our FREE  instructions, tips and articles; we enjoy assisting fellow users.

To see more reasons, CLICK HERE


The SHCG Difference

Posted on 10th January 2017


Let us show you how to save money and learn at the same time!

We have been exclusively working with EXTOL/Cleo customers since 2006 and growing rapidly.

Here are some reasons we have been successful:

Better Value with a Better Price: When customers compare our prices to the level of service, we win hands down. We do not have a bloated infrastructure where customers have to pay the salary of a President, Salesman, and Services Director.

We Work as a Team in 1 Location: Our full time employees all work in the same location. This allows us to learn/adapt. This would not happen if the resources were spread out geographically.

To see more reasons, CLICK HERE


Starting 2017 with Cleo VLTrader

Posted on 1st January 2017

Create New VLTrader Self-Signed User Certificate

Cleo VLTrader AS2 Generic Features Set-ups

Starting in 2017 we will start documenting Cleo VLTrader functionality. As users can see, from the picture above, there are MANY features that can be licensed by companies.

We will be assisting users with all aspects of VLTrader

  • AS2
  • FTP
  • SFTP
  • And more..

Additional Cleo VLTader Links:


Merry Christmas from Cleo/EXTOL Pennsylvania Office

Posted on 22nd December 2016

On December 20, 2016 the folks at the Pottsville Pennsylvania office were treated to the Greystone Restaurant for lunch.

Cleo Pennsylvania office employees at Greystone Restaurant December 20, 2016


Cleo/EXTOL Support Holiday Hours

Posted on 21st December 2016

Below are the Cleo/EXTOL holiday support hours

  • Friday, December 23rd: Limited Support
  • Monday, December 26th: Limited Support
  • Tuesday, December 27th thru Friday, December 30th: Normal Support hours
  • Monday, January 2nd: Limited Support

Support during the holidays:

On these days, support will be available for production down issues.

Production support during off-hours

If you have a production down issue on December 23rd, 26th or January 2nd, please call the appropriate support line (listed below) and leave a brief description of the issue, along with the company name, contact name and phone number. A support engineer will contact you within the hour. Please note that support will not be monitoring [email protected] during the holidays.

Support lines:
Cleo EEITM, ESX and VAN: 1.800.542.7284
Cleo ClarifyTM (EBI): 1.866.398.6524

Outside of the USA: (00) 1 570.621.7800


Learn the Tables Behind Dashboard

Posted on 3rd October 2016

EXTOL Cleo Dashboard

Many end-users enjoy using Dashboard but Dashboard comes up short on many fronts such as persistence (saving queries), speed, and scalability.

We show users how to use the back-end Postgre database table LOG_OF_MESSAGE HERE ->.

This can be convenient if users need to run daily checks such as counting daily invoices, POs, advanced shipping notices and etc.

For for more tips on Cleo Clairfy, CLICK HERE ->


Las Vegas 2016 Recap / Video

Posted on 19th August 2016

Cleo EXTOL 2016 UNiversity

The great folks over at the Cleo Marketing Department put out a video highlighting what happened in Las Vegas for the Cleo/EXTOL 2016 University.

Attendees had the chance to explore the city and take in the bright lights. This is a break from the norm when compared to EXTOL’s Universities in Baltimore and Dallas.

In addition to trying their luck at the slots, the attendees learned more about Cleo Clarify and Cleo’s additional offerings. For more information on the event, CLICK HERE ->

I guess what happens in Vegas, doesn’t stay in Vegas…

Note: If you watch the video, the pict below appears. If you see Matt’s  nametag, it is for the EXTOL 2014 University…. Plus Matt has a clean shave…

EXTOL Dallas University 2014 Matt Baran, JOsh Baran, Tony Baran


Cleo :: Glassdoor July 2016 Employee Review

Posted on 7th August 2016

Employees in the ‘thick of things’ are seeing positive growth with the recent acquisition of EXTOL International. Below is a recent review from Glassdoor.com

“Growing fast in a growing market!”

     Current Employee - Senior Acct Manager               

I have been working at Cleo Communications full-time (More than 3 years)


Cleo has a strong pedigree and great customer base to leverage. Each day is a challenge but you can be confident you are helping customers and don’t have to feel like a used car salesman.


Spread thin during massive growth. Scaling some departments is a challenge and to operationalize an organization after a major acquisitions (EXTOL) is tricky to align new responsibilities.

Advice to Management

Focus on bringing in top talent from colleges & universities around the area. Great to have Sr staff that are industry experts but Cleo shouldn’t be afraid to invest in top level collegiate talent.


End of EXTOL Legacy - New Signage at Pennsylvania Office

Posted on 14th June 2016

This morning, Cleo removed the 2 EXTOL signs that identified the PA office.


EXTOL International office in Pennsylvania

The new 2 new signs will identify the building…

New Cleo Sign being raised at Pennsylvania office

AFTER (6/15/16)

Beofre and after picture of EXTOL International and Cleo


EXTOL Employees Named to Cleo Leadership

Posted on 30th May 2016

EXTOL employees named to Cleo Leadership

On May 20, CLEO updated its senior leadership to include Matt Baran, Jack Byrne, and Peter Harper. These additions comes as Cleo comes closer to merging with EXTOL International.


Cleo/EXTOL University - RECAP

Posted on 27th May 2016


Another EU has passed and this year users saw many new faces and different name tags. All the EXTOL employees were identified as Cleo employees and Cleo leadership (CEO, President and VPs) were present. Tony Baran was still identified as CEO of EXTOL International.

This User Conference was the first time, in a long time, gave users many options to partake in, outside the given facilities. Being the conference was in Vegas, no more needs to be said.


On the first day there was a Q&A session with Tony, Mahesh, and Sumit (below)

One of the dying questions, that was asked numerous times by customers, was about EXTOL Secure Exchange (ESX). Users wanted to know if EXTOL Secure going to stay in its current form or migrate to a CLEO Solution.

Mahesh addressed this issue by letting users know that in the long run, perhaps 12-18 months (IMO), users will find an easy migration path to move from ESX to VL Trader (IMO)

Being that CLEO is a communications company this would make sense; plus there is no need to support two identical solutions. Also, it is cost effective given that Cleo would not have to certify multiple solutions with the Drummond Group.



Cleo/EXTOL University :: Day 4

Posted on 26th May 2016

Today the Cleo/EXTOL University wrapped up. After several days of user round-tables, seminars, work-sessions many Cleo Clarify newbies left knowing more than when they came; plus with more questions.


Note: Check out all the free EXTOL stuff in the bottom left corner. This is probably the last time we will see EXTOL branded swag… pens, Hershey bars, and notepads went fast!

Cleo EXTOL University Check-in Counter at Cosmoplitan Hotel, Las Vegas



Cleo/EXTOL University : Day 3

Posted on 25th May 2016

Lots of people, lots of presentations, lots of learning

Breakdown of Cleo/EXTOL University -- by the numbers


Cleo/EXTOL University :: Day 2

Posted on 25th May 2016

In addition to learning more about the great Cleo Clarify/EBI 4 features, attendees were treated to a bag of EXTOL and Cleo swag.

Cleo EXTOL University 2016 bag of swag


Countdown to EU :: 3 Days

Posted on 20th May 2016

EXTOL Cleo University Las Vegas 2016

3 Days left til Cleo/EXTOL University and we are expecting a record turnout of 100+ attendees.

Today, Cleo issued some instructions to help attendees navigate the process of the first day. Below is a snippet of the instructions.

1. Registration and Welcome Reception - We will kick-off this year’s event on Monday night at 5:30 pm in Gràcia Commons, located on the 3rd floor near the West End Tower elevator bank. Look for signage to direct you.

2. Free Nights - There will be no special event Tuesday night. Due to being in Las Vegas users are encouraged to venture out and check-out the strip.

For more information, check out the WELCOME TO EXTOL UNIVERSITY 2016 doc

For more information on CLEO/EXTOL University 2016, Click Here ->


EXTOL University :: EBI Advanced Sessions

Posted on 2nd May 2016

In an earlier post we discussed Beginner and Intermediate sessions for EBI 4 / Cleo Clarify. Below we will review advanced classes being offered at EXTOL University 2016

The 5 W’s of High Availability & Disaster Recovery
Eduardo Pereira - In this presentation, we  will define these concepts, attempt to answer these questions, and tell you how EBI 4 can help to  increase the availability and resilience of your system

Leverage the Power of Java within EBI
Brandon Duncan - The EBI platform is already a complex and powerful tool for solving integration problems, but  sometimes you need it just to do a little bit more. This session will demonstrate how you can  extend the EBI platform using custom programs in Business Processes and Rulesets, and how EBI 4 makes that even easier than it was before! A fundamental understanding of programming is  helpful for this session.

Leverage the Power of Java within EBI
Brandon Duncan -  This session will demonstrate how you can  extend the EBI platform using custom programs in Business Processes and Rulesets, and how EBI  4 makes that even easier than it was before

SVN Best Practices - Advanced Techniques for Team Development in EBI

Brett Matsko - This session will cover advanced techniques and best practices for managing shared assets in a  multi-user, multi-system EBI environment. You will also learn a host of tips and tricks to get the most out of your interactions with SVN through the EBI Studio. This session does assume that you know SVN basics.

Planning Successful Server Cluster Implementations

Patrick Gombola - At the end of this session,  you will be able to make decisions about how to achieve maximum uptime as well as meet your  SLA requirements.

Best Practices for Server Cluster Administration

Patrick Gombola - We  will discuss the best practices for managing your EBI Cluster nodes to make your life easier. Topics  addressed will include monitoring, tuning and logging.


Make Extra $$ with Cleo and EXTOL

Posted on 30th April 2016

EXTOL Cleo Logos

Many seasoned EXTOL/Cleo end-users have full-time jobs and cannot take on additional EXTOL work…. What if we offered the opportunity to make $$ part-time, on your own schedule?

We want to work with users that like using EXTOL/Cleo products and can clearly explain themselves.

With our program, there is no limit to the amount of money you can make.

Click Here to Make Money with Cleo and EXTOL


Cleo/EXTOL Vegas Reminders

Posted on 26th April 2016


The folks at EXTOL released the email below to remind users to book their rooms and to make sure they have the correct laptop equipment.

EXTOL University | May 23 - 26, 2016 | Las Vegas, NV

- The Cosmopolitan of Las Vegas -

It’s almost time for EXTOL University!

Thank you for registering for EXTOL University. This email contains some information that is important for you to know before you arrive in Las Vegas.

Hotel Registration Deadline - Monday, May 2

If you have not yet booked your room at The Cosmopolitan, please do so ASAP. The discounted room rate is available through Monday, May 2. After that, we can not guarantee rate or availability. NOTE: We can not guarantee the room block rate for Sunday, May 22, 2016.

Book Your Room

Laptop Use

EXTOL University has shifted to a more hands-on, workshop session environment. Because of this, we strongly encourage you to bring a laptop with you to work on while attending sessions.

For EBI Workshops: Windows 7,8 or 10 64-bit or Mac OS X is required.

For EEI Workshops: Windows 32 or 64-bit versions or Mac OS X is required.

USB Flash Drives

We will be providing you with a Flash Drive containing materials to support some sessions throughout the week. Please bring these with you each day. Employees will be distributing these as you arrive for the Welcome Session on Tuesday morning.

Any Questions?

As always, please feel free to reach out to your Account Manager or email [email protected] with any questions. We look forward to seeing you soon!

Want more information on EU 2016? CLICK HERE ->


EXTOL University 2016 :: EBI Interm. Sessions/Workshops

Posted on 24th April 2016


In an earlier post we discussed Beginner sessions for EBI 4 / Cleo Clarify. Below we will review intermediate classes being offered at EXTOL University 2016

Managing Database Changes with DB Refresh Wizard

Scott Bensinger - This workshop will show you how to use the DB Refresh Wizard to update your Database Schemas with a single click (or two!) of your mouse.

Things You Didn’t Know You Could Do with EBI

DJ Zimniski - Users will learn from our integration experts. You leave with the knowledge to take your EBI Projects to the next level, by incorporating methods for reducing maintenance activity, increasing operational efficiency and streamlining common processes.

Synchronizing Integration Activity with Internal Systems

Scott Bensinger - Batch-oriented processing poses a unique challenge to keeping systems and applications  synchronized with the status of downstream EDI activity. How do we prevent an entire batch  of documents from being accidentally resent? How do we automate the resending of failed   documents? When things go bump in the night, how do we mitigate time-consuming and tedious  manual clean-up activity across multiple systems and applications?

Best Practices and Methodologies for Testing

Ali Jenan - This  session will discuss the multiple layers of testing and ownership that goes with them. If you want to be a champion on a project that has a “successful” go-live, then this is a session you shouldn’t miss.

Designing for Reuse

Ali Jenan - This session will assist you with ideas on developing for the long term with reusable objects that will make your life easier. Work smarter for a more streamlined  EBI system that others will envy!


EXTOL University 2016 :: EBI Beginner Sessions/Workshops

Posted on 16th April 2016

Cleo EXTOL University 2016

EXTOL University has a wide array of classes for all end-users. This year classes are going to be focused on EXTOL EDI Integrator (EEI) and EXTOL Business Integrator (EBI) 4.

Below are a sampling of beginner classes for EBI 4

What You Need to Know When Converting from EBI 2 to EBI 4

DJ Zimniski - Loaded with new features and capabilities for enterprises serious about Business, Application and Data Integration, the 4th generation of EBI makes a compelling case to upgrade to the latest release.

Fundamentals of Flat File Integration

Chuck Buchanan - In this hands-on workshop, you’ll create Schemas from scratch as well as from sample documents, and discover how to work with those Schemas in a Ruleset

Fundamentals of XML Integration

Chuck Buchanan - During this hands-on workshop, you’ll see how EBI handles Extensible Markup Language (XML), which defines a set of rules for encoding documents in a format both human- and machine-readable.

Using Project Generator for Rapid Onboarding

Scott Bensinger - This workshop will show how you can use the Project Generator to rapidly onboard new Trading Partners with fewer errors, less testing effort and better results.

Visibility and Reporting Options

Tammy Moyer - In this session, we will focus on these enhanced visibility capabilities and explore the monitoring and reporting options available through the Auditor and the EXTOL Dashboard.

What’s New in EBI?

Tammy Moyer - If you are ready to upgrade, but not sure how the new version can benefit you, this session will take you through the features and benefits of our latest release. We’ll also talk about upgrade paths and even give you a sneak peek into what is coming for the next release.

More information on these courses can be found in the Cleo/EXTOL course abstract.

Want more information on EU 2016? CLICK HERE ->


Learn More About Cleo/Extol Acquisition

Posted on 15th April 2016

As most people know by now, Cleo is acquiring EXTOL

Link to Cleo/EXTOL Press Release

Customers can learn more and what to expect moving forward, by meeting the Cleo management team on  April 20, 2016. Click here to register the for WEBINAR

In addition, to the webinar Cleo management will also be mingling with users at EXTOL University 2016, May 23-26.


We are Hiring EXTOL and Cleo Experts

Posted on 13th April 2016

Hiring CLeo and EXTOL expert/experienced individuals

We are looking for experienced individuals familiar with EXTOL and Cleo packages.

EXTOL Business Integrator

  • Versions: 2.6, 3 and 4

EXTOL EDI Integrator

  • Version: 6.2 and higher


  • Lexicom, VLTrader, and Clarify

For more information please visit, Cleo/EXTOL Job Opportunities


Getting Ready for Vegas

Posted on 10th April 2016


To help keep track of upcoming events, we created a site to keep users informed.

Cleo/EXTOL University 2016 Blog

We plan to meet one-on-one with our existing customers at the University.

For EXTOL users who currently have daily EDI/Data transformation challenges, or just want to discuss EXTOL/Cleo in general, feel free to reach out to us. We can schedule a time to meet or we will be in the classes you are attending too.



Posted on 6th April 2016


On Monday April 4, 2016 the Baran family announced that EXTOL will be bought by Cleo.

This acquisition will usher in a new era of blood and re-rejuvenate EXTOL EDI Integrator and EXTOL Business Integrator.

EXTOL April 5th 2016 Press Release:

It is with great excitement today that we announce that EXTOL International has been acquired and is now part of the Cleo family! This is extremely positive news for these two companies and for you, our valued and trusted customers.

For more than 25 years, EXTOL has been well-known for great data transformation and enterprise data integration technology. Cleo, for four decades, has also been serving the enterprise integration market with great and complementary data communications and enterprise integration solutions. Over the past year, Cleo and EXTOL have partnered to solve a variety of complex data communications challenges, and because of that successful collaboration, we are now extending our partnership to a marriage as one unified company.

So what does this acquisition mean for EXTOL customers? It means you get the same great customer support, but also access to a broader suite of integration solutions to meet more of your enterprise integration needs. These advanced enterprise integration technologies are now being offered from one company with a broad enterprise integration software product suite called the Cleo Integration Suite, which includes other highly capable and scalable integration solutions that can bring you value.

“It has been my honor to be of service to you over the years as EXTOL has grown into the leading data transformation and data integration company that it is,” said Tony Baran, chief executive officer of EXTOL. “We are thrilled for the opportunities to come from this acquisition, and Cleo CEO Mahesh Rajasekharan and Cleo President Sumit Garg share our commitment to innovation in solving all business data use cases and to top-level customer support.

"We were so excited to find Cleo and their talented team and product vision. You’ve joined a bigger family that strengthens and extends all of the great things we’ve built at EXTOL. Cleo’s expansive product suite features great integration products backed by a caring and professional company, and I am excited for what our employees, customers, and partners will experience going forward.

"Cleo has very talented professionals in every department that complement ours in caring, skill, and can-do culture, and the company’s great products complement existing EXTOL offerings in capability, design, quality, and support. You, the valued EXTOL customer, are in very good hands as a Cleo customer served and supported by the same EXTOL team that is now part of the larger Cleo team. Bringing together these great teams is truly a match made in heaven.”

“EXTOL’s incredible technology, excellent customer support, and experienced software teams drew us to them,” said Mahesh Rajasekharan, Ph.D., chief executive officer of Cleo. “The EXTOL data transformation technology extends and strengthens the Cleo Integration Suite and provides immense value for EXTOL customers, who can continue to expect the very best product and service offerings from the Cleo family. EXTOL and Cleo are honored to serve you as one unified company.”

More About Cleo

Based in Loves Park, Ill., Cleo has been in business since 1976. The company is known for its superior managed file transfer, data movement, and enterprise integration software solutions. With EXTOL and Cleo as one, there are now more than 200 team members committed to delivering world-class enterprise integration solutions and supporting your success.

This acquisition brings together proven product solutions and talented software teams that now power the Cleo Integration Suite, which is comprised of integrated and highly capable secure enterprise integration products that interoperate to serve converging integration needs across use patterns.

These use patterns include B2B integration, application integration, data integration, cloud integration, big data integration, data transformation, secure file sharing, managed file transfer (MFT), accelerated and extreme file transfer, document management, intelligent data routing, content validation, data quality, workflow and orchestration, and more. More information on Cleo can be found at www.cleo.com.

Again, this is exciting news, and the combined forces of EXTOL and Cleo are now operating as one to support you while innovating on the best of future enterprise integration solutions. We look forward to providing our customers the most comprehensive, cutting-edge enterprise integration solutions with our new Cleo colleagues and friends!

Tony Baran


Convert to EBI4 with GotoEBI4.com

Posted on 27th December 2015


Whether you are using EEI (EXTOL EDI Integrator) for iSeries or EBI (EXTOL Business Integrator) 2, we can assist users in migrating to EBI 4. We highlight the conversion process at www.GotoEBI4.com.

From project planning, walking users thru the licensing process, and the nuts & bolts we will be holding the customer’s hand from start to end.

Our sales team can provide users with a free assessment to determine how to best proceed with upgrading to EBI 4.


EXTOL University Las Vegas - May 23-26, 2016

Posted on 7th November 2015

EXTOL University Las Vegas

EXTOL has opened registration for EXTOL University 2016.

In addition to the many on-hands learning seminars, the attendees can meet and learn how their counterparts use EXTOL products on a daily basis.

To learn more and sign-up for EXTOL University, CLICK HERE >


EXTOL University 2016 -- Las Vegas

Posted on 18th October 2015


This past week during the EXTOL Business Integrator 4 webinar, Jim O'Leary announced EXTOL University for 2016 will be in Las Vegas. According to Jim, EXTOL is aiming for spring time.

Additional details will be released in the coming weeks.


EXTOL EDI Integrator 6.5 Released

Posted on 12th August 2015

EXTOL EDI Integrator 6.5

EXTOL EDI Integrator 6.5 was released on August 10, 2015. Users looking to take advantage of the new functionality would need to be at v7r1, minimum

In addition to bug and performance fixes, the following enhancements were added:

  • Non-EDI Processing - Non-EDI Processing allows users to send and receive non-EDI documents through EEI. Using this feature, documents
    in any non-EDI format (such as XML or spreadsheet) can be tracked in EEI’s Mailroom.
  • Carbon Copy - Carbon Copy allows you to automatically send a copy of an inbound interchange to another trading partner for
    inbound X12 and EDIFACT documents.
  • Change Management - Change Management is a structured approach to documenting and tracking changes to objects within EEI. Features
    include Message Class History, Notes, and Save Catalog.
  • Repeating Elements - This release includes support for repeating elements in the EDIFACT standards beginning with EDIFACT version
    10B. Repeating elements are a single or composite element with the ability to repeat multiple times within a segment.
  • New Standards - EEI supports new X12 standards up to version 6050 and new EDIFACT standards up to version 14A.

Below are earlier releases of EEI;


Everything EXTOL for August 2015

Posted on 3rd August 2015

Everything EXTOL Newsletter for August 2015

In August’s Everything EXTOL Newsletter, we look at basic and advanced postings of EXTOL EDI Integrator, EXTOL Business Integrator and EXTOL Secure.

For EXTOL Business Integrator 3 we look at how to update our current version of the EBI 3 Studio to update to the latest version of 3.2.1.

For EXTOL Secure Exchange (ESX), we show users how review and update email notifications. These notifications are critical to stay on top of any inbound and outbound AS2 issues.

For more information on Everything EXTOL August 2015 Newsletter, CLICK HERE >


Everything EXTOL for June 2015

Posted on 5th June 2015

Everything EXTOL Newsletter for June 2015

In June’s Everything EXTOL Newsletter, we look at basic and advanced postings of EXTOL EDI Integrator, EXTOL Business Integrator and EXTOL Secure.

For EXTOL Business Integrator 3 we look at how to promote test objects to QA and production servers.

For EXTOL Secure Exchange (ESX), we show users how to compress the internal databases. This allows for saving disk space and more efficient usage of ESX. 

For more information on Everything EXTOL June 2015 Newsletter, CLICK HERE >


Review: Ideas to Simplify JD Edwards Integration

Posted on 15th April 2015

Jim Albright of EXTOL shows users how JDEdwards integration can be simplified. Using EXTOL Business Integrator and EXTOL’s JDE Application Integrator.

Jim explores:

  • Best practices
  • Re-usable code objects
  • Project Templates
  • Ease of use for trading partner on-boarding

To review JDE presentation, CLICK HERE >

Ideas to simplify JD Edwards Integration with EXTOL Business Integrator

At EBIThree.com we show users a sampling of the the JDE Application Integrator. We review the typical objects such as ruleset, database adapters, and schemas.

For more information on JDEdwards and EXTOL:


Check Out Everything EXTOL :: April 2015

Posted on 3rd April 2015

April 2015 Everything EXTOL Newsletter

April 2015 Everything EXTOL Newsletter shows users basic and advanced techniques for EXTOL EDI Integrator for iSeries, EXTOL Business Integrator 2.6, EXTOL Business Integrator 3, and EXTOL Secure.

EXTOL EDI Integrator (EEI) - Review CMD: BATCHFTPS to facilitate SFTP communications.

EXTOL Business Integrator (EBI) 2.x - Explore how to customize outbound functional acknowledgments (997). We will add AK2 and AK5 segments to our 997s.

EXTOL Business Integrator (EBI) 3 - EBI 3.2 was recently released and we show the newly added features and updates.

Users can sign-up for the monthly newsletter Click here to Register >

To see Everything EXTOL April 2015 newsletter, Click here >


EXTOL Announces EEI 6.5 Features and Updates

Posted on 1st April 2015

EXTOL EDI Integrator 6.5 Roadmap

On April 1, 2015, Jim OLeary and Tammy Moyer from EXTOL showed users the new features and updates of EXTOL EDI Integrator 6.5. Some of the features include:

  • Additional Flat File Mapping Support - Track non-EDI documents in EXTOL
  • Enhanced Carbon Copy - Send a copy of an inbound document to a 3rd party automatically, by updating envelope data
  • Change Management - Track mapping modifications and restore to prior versions
  • Repeating Elements - Support repeating elements for EDIFACT
  • Enhanced Dashboard Capabilities

Currently in beta form, there is no set release date for 6.5. EXTOL is expecting to release 6.5 this summer of 2015.

During the April 1st Webinar, there was discussion of future updates to EXTOL EDI Integrator. These features include:

  • Visibility - Add TP grouping options to display messaging
  • Stability - Infrastructure
  • Messaging - Improved warning and error messaging

To see more information on EXTOL EDI Integrator


Register for EXTOL EDI Integrator 6.5 Roadmap

Posted on 29th March 2015

EXTOL EDI Integrator 6.5 Roadmap

On April 1, 2015 EXTO’s Jim Albright is going to review EXTOL EDI Integrator 6.5. The webinar is going to review items such as:

  • non-EDI document processing
  • change management
  • enhanced Dashboard capabilities

These upgrades are similar to the upgrades we highlighted October 7th 2014, in EXTOL Announces Near Future Upgrades at EXTOL University

For additional Blog entries, CLICK HERE >


EXTOL Blog Review - Data Transformation

Posted on 13th March 2015

EXTOL March 2015 Blog; Data Transformation

The EXTOL March 2015 blog addresses data integration throughout an organization. In part, a data translator takes up three major components of the the SDLC cycle: Design, Implementation, and Testing.

EXTOL Business Integrator is a major component of the SDLC cycle. EBI 3 offers the Project Generator to help reduce the Design and Implementation cycles.

Links on how to use EBI Project Generator:


March 2015 Monthly Newsletter on Everything EXTOL

Posted on 3rd March 2015

EXTOL Everything March 2015 Newsletter

March’s Everything EXTOL Newsletter shows users basic and advanced techniques for EXTOL EDI Integrator for iSeries, EXTOL Business Integrator 2.6, EXTOL Business Integrator 3, and EXTOL Secure.

For EXTOL EDI Integrator (EEI) we look at migrating objects between environments. For the advanced users we look at an RPGLE reporting program for 997s 

EXTOL Business Integrator (EBI) 2.x users will see how to check for rejected Function Acks (997s) and how to use complex logic when setting up data bindings. 

EXTOL Business Integrator (EBI) 3 users will walk thru the steps of how to set-up an inbound EDI project. Advanced users will see how to look within an XML document using examine EBI’s XPATH business process task.

Users can sign-up for the monthly newsletter Click here to Register >

To see our March 2015 newsletter, Click here >


February 2015 Monthly Newsletter on Everything EXTOL

Posted on 1st February 2015

Everything EXTOL February 2015 Newsletter

February’s Everything EXTOL Newsletter shows users basic and advanced techniques for EXTOL EDI Integrator for iSeries, EXTOL Business Integrator 2.6, EXTOL Business Integrator 3, and EXTOL VAN

Users can sign-up for the monthly newsletter Click here to Register >

To see our February 2015 newsletter, Click here >


Sign-up for Monthly Newsletter on Everything EXTOL

Posted on 7th January 2015Everything EXTOL January 2015 Newsletter

The Sean Hoppe Consulting Group is introducing a monthly newsletter to help EXTOL users stay abreast of new offerings, helpful tips, new tech memos, and training.

Users can sign-up for the monthly newsletter Click here to Register >

To see our January 2015 newsletter, Click here >


EXTOL VAN Certificate Expiring January 7, 2015

Posted on 5th December 2014

EXTOL Support issued a notice to all EXTOL VAN users that their current AS2 S/MIME certificate will be expiring in January 2015.

By clicking on the link in the email, users will be able to download the AS2 certificate.


Dear Valued EXTOL VAN Customer,

The current ICCNET VAN certificate installed in the EXTOL Secure Exchange software will expire on January 7th, 2015. The new ICCNET VAN certificate can be downloaded from EXTOL’s Customer Zone at this link: http://www2.extol.com/e/3022/product-updates-html/2rf3gq/434259915.

If you do not currently have a Customer Zone account, you will need to create one by clicking on “register” and submitting the form. Registration takes a few seconds.

Once logged in, click on the “Download Product Updates” button on the main page. From there, click on “ICCNet Certificate Download” to start downloading the zip file.

Once the certificate downloads, import it into the EXTOL Secure Exchange software and place it onto the EXTOL VAN partnership.

When the certificate is in place, you will need to send a file to ICCNET to complete the change.

Please also notify EXTOL Support once you have put the new certificate in place.

Failure to update the certificate by January 7th, 2015 will result in failed connections to and from ICCNET until the certificate is updated.

If you have any questions or issues downloading the certificate and putting it in place, please contact EXTOL Support at 1-800-542-7284 or e-mail [email protected]

Thank you,


EXTOL Blog Review - Revenue Growth

Posted on 19th November 2014

The Dollar Value of Integration Part 2: Revenue Growth

As a follow-up to October’s post , EXTOL’s Jim Alibright discusses Revenue Growth in his November post: The Dollar Value of Integration - Part 2: Revenue Growth.

Jim challenges us to think OUTSIDE THE BOX to offer trading partners multiple channels to share data. Meaning, in addition to performing the traditional EDI we can share more data via multiple channels.

The Dollar Value of Integration Part 2: Revenue Growth Thinking outside the box

A couple ways we can use EXTOL Business Integrator (EBI) to share more data.


  • Web Service SOAP Provider to share order status, from back-end ERP.
  • Web Server REST Provider to allow trading partners to upload EDI/XML/CSV data.


Peter Harper Introduces EXTOLs Customer Team

Posted on 17th November 2014

Today (November 17, 2014) Peter Harper introduced EXTOL’s Customer Team. This team works with the EXTOL customer base to make sure customers needs are being met and help customers understand EXTOL’s product line.

Many times EXTOL’s solutions can best assist users’ needs, but there might be times EXTOL might not be the best fit. EXTOL’s Customer Team will help you find the best fit.


I wanted to take this opportunity to introduce myself and to make you aware of some changes that will support the EXTOL customer community going into 2015.

Since joining EXTOL in July as VP of Sales, I have been busy making changes to our organization that will support our continued growth. EXTOL has always taken great pride in providing the best service to our customers, and will continue to deliver responsive and dependable support. Our goal is to continue as one of the industry’s top ranked customer service organizations. To that end, I would like to formally introduce you to the EXTOL Customer Team:


Customer Account Manager - Team Leader
Dave Ogozalek
Dave has been with EXTOL for over 10 years, and has a wealth of knowledge and experience with the entire EXTOL product family.
Email: [email protected]

Customer Account Manager

Pat Daley
Pat has been with EXTOL just over a year and brought with him significant skills in EDI, integration and customer management.
Email: [email protected]

Senior Solutions Consultant

Jeff Barlow
Jeff has been with EXTOL for over 12 years and has worked within our customer support area and as a customer liaison manager in product development before joining the customer team 3 years ago.
Email: [email protected]

If I or any member of my team can be of help or assistance, please don’t hesitate to reach out to us directly. It’s been a pleasure serving you for over 25 years and we look forward to serving you for another 25.


Peter Harper
Vice President - Sales

EXTOL International, Inc


Review of EXTOL Chronicles - Counting 837 Claims

Posted on 4th November 2014


In October’s “Ask the Integrator”, Barry is asked how to count number HIPAA inbound 837 (Institutional/Professional/Dental) claims in any given day. Since there can be multiple claim (CLM - Loop 2300) segments per ST/SE, there is no easy way to determine, in EXTOL EDI Integrator (EEI).

Barry offers the solution of creating an additional database table and adding it to the Inbound 837 fileset. I like this idea because we can capture pertinent 837 information such as claim number, trading partner, date, time and etc.


Users can implement the EXTOL External Call INCDTAARA (Increment Data Area). With INCDTAARA users can increment a specific data area for every CLM segment that is received. In the program we can substitute the portion that retrieves the qualifier information (P4CDQD) and use today’s date to determine the DTAARA.


Note: Users will want to create the DTAARA with the IBM job scheduler so it exists before the external call is executed.


EXTOL Blog Review - Time to Revenue

Posted on 22nd October 2014


In Jim Albright’s September blog post of What is the Dollar Value of Integration? Part 1: Time to Revenue  there is discussion of how fast an EDI integration can occur. This discussion focuses on the order-to-cash cycle EDI documents and how soon they can be in developed, tested, and promoted to production.

As many of us know, EXTOL Business Integrator (EBI) is more than an EDI integrator, it is an Any-to-Any Integrator. To many companies the purchase of EXTOL is an investment and we will show how we can companies can realize a faster ROI (Return on Investment)

In a previous EBI/JDEdwards E1 implementation we were able to show the EXTOL end-user that they could start using realizing savings on day one by using EBI’s A2A (Application-to-Application) capabilities.

The JDEdwards customer was migrating from OneWorld to E1 and had four E1 environments.

  • DV- Development
  • PY- Testing
  • CV- Conversion
  • PD- Production

During the E1 implementation phase there were business requirements that necessitated data to be migrated between the 4 environments at a whim. JDEdwards required the data to be in a spreadsheet/csv format to properly export/import the data sets such as:

  • Purchase Orders (F47011/F47012)
  • Invoices (F47046/F47047
  • Address book table entries (F0101)
  • Trading Partner Master table entries (F4780)

The EXTOL user did not have the time nor patience to put together neatly formatted data spreadsheets to feed into JDEdwards. However, they did have EXTOL Business Integrator. Having just purchased EBI a few days ago, the new EXTOL client was able to migrate data between their 4 environments within hours.

This allowed the customer to focus on actual JDE development and on-board their EDI trading partners faster.


EXTOL University - EBI 3 Project Deployment/Management

Posted on 11th October 2014


Tom France’s session on EBI 3 Project Deployment/Management explored how projects are created, interaction between projects, project dependencies via MANIFESTs, how they are viewed, and how they are deployed.

Due to time limitations we were not able to review all the exercises in Project Management. We did not review Part 2: Project Deployment.

Part 1: Project Management

  • Exercise 1: Create a Project
  • Exercise 2: Edit the Project Manifest
  • Exercise 3: Add a Package to a Project
  • Exercise 4: Customize the Project View
  • Exercise 5: Copying Files between Projects
  • Exercise 6: Resolving Project Dependencies

Part 2: Project Deployment

  • Exercise 1: Deploy a Scenario to Local Test Server
  • Exercise 2: Deploy a Project to a Remote Server
  • Exercise 3: Updating Projects on a Remote Server
  • Exercise 4: Uninstall Projects from Remote Server

If users are looking for more information on these exercises, check out the links below:

Deploy/Install EXTOL Project/Packages/Objects to EBI 3 Server

How to Update EBI Server Projects After Deployed/Installed


EXTOL University - Introduction to EBI 3 Studio

Posted on 10th October 2014

On the 2nd day of EXTOL University, EXTOL Project Manager David Ogozalek introduced the EBI 3 Studio.

Dave’s session showed users how to navigate the EBI 3 Studio Client. The studio client is much more than a place to view and develop the EBI objects.

Dave showed users the following aspects :


  • Workbench: The EBI Workbench perspective serves as EBI’s design-time environment. EBI objects used in your integration Projects are created and maintained here.
  • Admin Console: Use Admin Console perspective to perform various administrative functions and monitor system operations. Users can access the local server and production servers from here.
  • SVN Repository: The SVN Repository Exploring perspective allows for operating and navigating repository locations.
  • Team Synchronizing: The Team Synchronizing perspective is used to synchronize resources in the local Workspace with their counterparts shared in a repository. Common uses include synchronizing resource versions, viewing history, and comparing resource content.


  • Minimize/Maximize
  • Move Window
  • Detach Window
  • View Menu

OBJECT CREATION: Dave showed the multiple ways to create EXTOL objects in the EBI Studio


  • Locate EBI Objects with Ctrl+Shift+R
  • Link with Editor
  • Utilizing multiple workspaces for Test/QA and Production
  • How to Copy rules/logic between rulesets
  • How to back-out changes via Edit->Undo (Ctrl+Z)

Below are supplementary posts that can assist users navigating the EBI 3 Studio:

Best Practice to Create Workspace for EDI Projects and Packages

Use Eclipse’s Search/Replace Functionality to Make Updates to Projects/Packages/Objects

Copy Rules and Logic between Ruleset Mappings

Attach Text Files and PDF Files to Eclipse Projects

EBI 3 Instructions

EBI 3 How-To Guides


EXTOL University - Deploying Migrated Projects in EBI 3

Posted on 9th October 2014


EXTOL’s session by Pete Stetson on Deploying Migrated Projects in EBI 3 reviewed multiple scenarios. Pete walked a room full of users through EBI 3 scenarios that take workbench projects and explore how they can be deployed to the EBI Local Server.

Due to time limitations we were not able to complete all the scenarios. For users looking to recap the scenarios or for EXTOL Customers unable to to attend EU 2014, CONTACT us and we can review the scenarios with you.


Scenario Deploying to Local Server:

  • User wants to deploy migrated objects to the Local Test Server for testing purposes. Deploying to the Local Test Server requires deploying specific objects instead of projects.

Uninstalling From Local Test Server

  • User had deployed and tested the migrated objects on the Local Server. EBI 3 user would now like to deploy them to a Remote Server for remote deployment testing.

Deploy and Install to a remote EBI Server

  • EBI 3 user is ready to test the actual Project as a whole on a Remote EBI Server. Deploying and Installing to a Remote EBI Server shows users the full effect of how the project will run in production.

Deploy and Install Projects with Errors to Remote EBI Server

  • EBI user’s project has an error and they attempt to deploy that project to the Remote EBI Server. Errors need to first be corrected before being able to deploy and install a project to a Remote EBI Server.

Re-deploying a Project to a Remote EBI Server

  • EBI 3 user needs to make an adjustment to a particular object within a project that is already deployed. There is no need to uninstall the project in order to have the change take place, all that is needed is to Re-deploy the project to the Remote EBI Server.

EXTOL Business Integrator 3 Guides


EXTOL University - BIG Texas Night a Success

Posted on 8th October 2014

EXTOL University 2014

EXTOL’s Marketing team led by Jim Albright entertained EXTOL clients, business partners and employees in a BIG way, the 2nd night at EXTOL University 2014

From the 38th floor of the the Dallas Sheraton, EXTOL entertained the EXTOL University attendees with a Murder/Mystery Dinner Theme. It was really thought out and went over really well.

After dinner, attendees were entertained with country music, lasso lessons, Texas themed photo booth, and armadillo races.

EXTOL University 2014 Joe Wood

Below are snippets:


EXTOL University - Executive Roadmap of EXTOL Products

Posted on 7th October 2014


In this morning’s Executive Roadmap Session, we reviewed future releases in EBI 3 ie. EBI 3.1

  • Email Adapter/Monitor (POP3/IMAP/SMTP) for B2B integration
  • Smart mapping
  • Enterprise database option - Allow users to use alternate database to store EXTOL internal data - Possibly release mid 2015
  • New Dashboard
  • XML and Web services enhancements
  • Queuing and distributed architecture enhancements

Somewhere down the list:

  • Migration Assistant - Allowing users to take an x12 ruleset and convert it to an EDIFACT Map. Or take an x12 ruleset and apply the logic to an XML Schema.

Side note:

There was a good discussion on how EXTOL will implement the email adapter/monitor. The discussion focused on how EBI 3 would address un-formatted data possibly in the email body and/or email attachment. This issue is going to be looked into more.


EXTOL Announces Near Future Upgrades at EXTOL University

Posted on 7th October 2014


At the opening session of EXTOL University, EXTOL execs announced the near future release updates

EXTOL EDI Integrator 6.5

  • Routing and Activity logging for Non-EDI document connections. Ie, speadsheets and flatfiles

EXTOL Business Integrator 3.1

  • LDAP based access security implementation and access control
  • Spazio Adapter for integration of MFT
  • MQ Adapter/Monitor for application messaging
  • EDI Standards Update
  • Windows 8/Windows Server 2012
  • Maybe: EEI to EBI migration utilities/services

Takeaways: With LDAP, the SUPER user will no longer exist…


EXTOL University 2014 Starts Tomorrow in Dallas, TX

Posted on 5th October 2014

Tomorrow EXTOL University 2014 starts tomorrow where 30+ EXTOL employees, EXTOL Business Partners, and 80+ EXTOL customers will interact for 4 days.

This year will be different in many aspects.

1. For the first time since the great recession, EXTOL has now moved the conference away from Philadelphia and Baltimore.

2. EXTOL will be offering several sessions that will offer in a hands-on workshops where customers are invited to bring their laptops to learn more about EXTOL EDI Integrator for iSeries (EEI) and EXTOL Business Integrator (EBI)

3. This will be the 2nd year where EXTOL Business Partners are invited to attend sessions, present to customers, and showcase their offerings.


Review: Remedi's End-of-Support Dates for EXTOL's products

Posted on 3rd October 2014


In Remedi’s September 19 2014 posting: Integration And EDI Software End of Support Dates - EXTOL there are references to sunset dates for the EXTOL product line.

IN A NUTSHELL: No products are being discontinued, support is not going away.

My Take: As a former EXTOL employee EXTOL is going to support all products. However, if a customer is on an early version of EBI and the end-user is having an issue that was (or possibly) addressed in a later version of an EXTOL product, EXTOL support is going to recommend the client upgrade.

Take EXTOL Business Integrator (EB) 2.5 for example. Many customers still use this version and EXTOL supports it. Since EBI 2.5 has been released, EBI 2.6 has been released with several 2.6 sub-releases. If a user has a re-occurring unexplained error EXTOL Support might try to debug the error in EBI 2.6, in-house. If the problem is solved EXTOL is going to recommend the user upgrade to EBI 2.6.

One takeaway that Remedi’s posting DID NOT ADDRESS: EBI 2.6 will be supported however, there will be no future sub-releases. Meaning if a minor bug is discovered in EBI 2.6, there will be no upgrades. However, if a serious issue is found EXTOL will think about a fix.


Review: Death by 1,000 Integration Tools

Posted on 15th September 2014


Above, EXTOL’s Jim O'Leary talks about companies implementing a hodgepodge of data translators that have to be supported by multiple resources with different skillsets. These data translators can be fully supported products and/or free downloadable solutions. Some have email support, some only have forum support.

Each time an integrator is implemented there are learning curves involved, new documentation, all new interfaces have to be created into your ERP system(s).

EXTOL Business Integrator offers users the ability to learn something once and extrapolate their learnings’ to multiple interfaces, ie, flatfile, xml, spreadsheet, edi, and database. With 24 hour support and multiple avenues to learn and maintain skillsets, EXTOL users have a ‘team’ behind them.

Most of all, alot of these interfaces have turned into mission critical processes. Is your company willing to place their trust in a online forum at 2am when orders are not being received???

To see more of Jim’s post about Death by 1,000 Integration Tools

For more information on EXTOL Business Integrator, check out www.ebiworld.com


EXTOL University 2014 Reminder

Posted on 9th September 2014

EXTOL University 2014

To get more information on EXTOL University, CLICK HERE


Free EBIThree.com Tech Memos for Beginner/Intermediate/Advanced Users

Posted on 4th September 2014

EXTOL Business Integrator (EBI) 3 tech memo

EBIThree.com has released a new section on its website dedicated to educating EXTOL Business Integrator (EBI) 3 users to learn at their own pace.

These documents cover:

  • Creating New Projects
  • Testing New EBI 3 Projects on the Local Server
  • Promoting Projects to the Production Server
  • Updating Projects on the Production Server

Download the EBIThree.com documents for free.


Best Practices for EXTOL Business Integrator (EBI) 3

Posted on 23rd August 2014

During the BETA testing process of EXTOL Business Integrator 3, EXTOL has developed some best practices. These best practices encompass EXTOL Studio and EXTOL Server.

In addition to the Studio and Server best practices. There are best practices for Conversion Manager and Team Development


Preparing for Release of EBI 3.1 - Mapping Enhancements

Posted on 20th August 2014

EXTOL has sent out another postcard for the upcoming release of EBI 3. This post card discusses Mapping Enhancements.

EXTOL Business Integrator (EBI) 3 Mapping Enhancements

These mapping (ruleset) enhancements are long overdue and a blessing in disguise!

Two such enhancements are the ability to undo changes and copy rules/logic between rulesets.

Undo Changes: After multiple changes are performed in a EBI 2.6 ruleset, users do not have the ability to undo this chain of events. With EBI 3 users not only have the ability to undo specific changes, but can do so after mapping is saved.

For more information on EBI 3, try EBIThree.com


Preparing for Release of EBI 3.1 - Studio/Server Separation

Posted on 6th August 2014

EXTOL has sent out another postcard for the upcoming release of EBI 3. This post card discusses Studio/Server Separation.

For users that forced to use Windows Remote Desktop Protocol, or VNC, these applications are no more. Users will be able to download a ‘fat client’ to their own systems and develop, implement, and deploy projects independently of the EXTOL server.

For more information on EBI 3, try EBIThree.com


Preparing for Release of EBI 3.1 - Change Management

Posted on 24th July 2014

EXTOL has sent out a 3rd postcard to tout change management in their new EBI 3 product. Users for the first time will be able to know everything about the EBI 3 objects - Who/When/How. When an object is updated we will know who updated the project, when they updated they project, how they updated the projected.

Change management comes to us via SVN Repository. In our previous post about EBI 3 Team Development, we explored how EBI 3 will use SVN to develop/deploy/install projects


Preparing for Release of EBI 3.1 - Team Development

Posted on 10th July 2014

EXTOL has sent out a 2nd postcard to help users prepare for the grand unveiling of EBI 3. In this postcard EXTOL discusses team development.
The team development feature implements the Eclipse SVN Repository functionality to allow users to have a common location when storing EXTOL objects.
Below are links to learn more about navigating the SVN repositories in EXTOL Business Integrator 3.

EXTOL Business Integrator 3 Postcard 2 Team Development

EXTOL users that did not receive this postcard can contact EXTOL to receive an invite for August 21’s reveal.

EXTOL Business Integrator 3 Postcard 2 Team Development


Release of EBI 3.1 -- August 21, 2014

Posted on 25th June 2014

EXTOL is having a web event on August 21 to announce the long awaited public release of EBI 3.

EXTOL users looking to attend can goto www.extol.com/ebi3launch



Review of EXTOL Chronicles - Purging in EEI

Posted on 15th June 2014

In the post below, Phylis asked Barry about purging data in EXTOL EDI Integrator.

The EXTOL Command DLTDTA is the command to use to perform the purge. When users run DLTDTA the EXTOL subsystem should be stopped and the EXTOL JOBQ should be held.

If the command needs to be run during the day then the ‘Reorganization Log Files’ should be *NO. This will prevent file and member locks.

EXTOL Chronicles - Purging in EXTOL EDI Integrator

There are a few other EXTOL purging commands users should look into also:

  • DLTAPPNOM - Delete Application Non-Wrapped Members
  • DLTAPP - Delete Outbound Generated Errors

For more information on EXTOL EDI Integrator Commands.


Review of EXTOL Chronicles - PGP in EBI

Posted on 8th June 2014

In the post below, Kimon asked Barry about implementing PGP in EXTOL Business Integrator.

PGP is more easily done on the Linux and Windows platforms. It can be quite challenging, on the iSeries, to implement an Open PGP solution such as GPG (GnuPGP).

EXTOL Chronicles - PGP in EBI

In the PGP/SFTP example here, we show how we can easily implement a PGP/SFTP solution in EXTOL Business Integrator 3, for Linux. Using the Linux’s OS PGP solution and EBI’s SFTP capabilities, we were able to use 3 business process scripts to perform: encrypt, archive, and SFTP PUT.


EXTOL University - Hands-on sessions this year

Posted on 27th May 2014

As a follow-up to our earlier post on EXTOL University 2014, EXTOL is announcing a new format for its sessions.

For the first time EXTOL University is offering hands-on work sessions. These sessions will allow users to use their laptops to follow along with the session presenters.

This should be invaluable when it comes to hands-on review of EXTOL Business Integrator 3.

Click here to learn more about the 2014 Schedule.

More EXTOL Blog Postings


EXTOL Releases EXTOL Secure 5.5.3 (ESX)

Posted on 9th May 2014

EXTOL has announced the release of EXTOL Secure Exchange 5.5.3. This release coincides with the pending release of EBI 3.1.

What’s new in the 5.5.3 release:

  • Windows 8 Compatibility
  • Windows 2012 Compatibility
  • EBI 3 Compatibility

For more information on EXTOL Secure Tips


EXTOL EBI 3 Webinars Available via YouTube

Posted on 23rd April 2014

EXTOL has been creating webinars on a monthly basis to help users transition to EBI 3.

Below are some of the presentations available to users:

EBI3 Educational Series Part 3 - Versioning & Team Development

EBI3 Education Series - Part 2: Object Differences

Introduction to EBI 3

For more information on EBI 3 set-ups and training, users can go to our EBI 3 Support/Training page


EXTOL EDI Integrator - EEI 6.4's First PTF released

Posted on 5th March 2014

EXTOL released a new PTF for Extol EDI Integrator. his PTF update mostly pertains to pipelining and data member control.

In this latest PTF the following have been updated:

  • CRTDTAQN (Create Data Queue Named) has been enhanced to accept 2-character names, thus allowing you to create more than 1,000 pipes.
  • ALLUPN and ALLDOWNN have been enhanced to support pipes with 2-character names. They also support previously created pipes with 1-character names when the second byte is a space (e.g. “1 ”).
  • Enhancements were made to Data Member Control to prevent file locking on members.

In addition to pipelining and data member control updates, the EEI manual has been updated for webhelp format. It is accessible to via the EXTOL Customer Zone


EXTOL EBI 3.1 February Beta Release

Posted on 16th February 2014


February 14, 2014: EXTOL released another update to their EBI 3 Beta product. EXTOL has been releasing updated beta versions every few quarters. EXTOL is hoping to a general release later this year.

If you are an EXTOL customer and you are looking to test the Beta product, contact the EBI 3 product manager: David Ogozalek ([email protected])

For more information on EXTOL EBI 3.


IntegrationCast - Learn more about EXTOL Business Integrator 3.0

Posted on 7th February 2014


EXTOL is having another IntegrationCast February 11 at 2pm.

These webinars provide in-depth EBI 3 information from the project managers.

For more information goto: https://www1.gotomeeting.com/register/764778096


Preview of EXTOL University 2014 - EBI and EEI classes

Posted on 27th January 2014

EXTOL has released some of the topics that will be taught in Dallas this year. Some of them are Nasty Maps in EBI 2.6, Inbound and Outbound maps in EBI 3 and etc.


EXTOL EEI users will get hands on usage of EXTOL EDI Integrator 6.4 and other classes on:

  • Automatic FTP feature
  • Formulas
  • Work Fields
  • Data Searching
  • Pipelining
  • Data Control and Management
  • EXTOL Dashboard
  • Enhanced EFL

More information on EXTOL University

Copyright 2014 @ www.seanhoppe.com


EXTOL Business Integrator (EBI) 2.6 - Update 2 Released

Posted on 23rd January 2014

On January 20, 2014 EXTOL released an update to EBI. The release number is 3368.


  • Licensing to Design-time operations
  • EDIFACT processing
  • Bug Fixes

When making these updates please be aware of the changes in the licensing of the software. If you think these changes are going to affect your test/production environment, it would be advisable to request a temporary license from EXTOL Support before the upgrade.

The last upgrade was in March of 2013 where SFTP support was released.

Copyright 2014 @ www.seanhoppe.com


EXTOL announces registration for 2014 Partner Conference

Posted on 15th January 2014

EXTOL Partner Conference 2014 in Dallas

While EXTOL holds their EXTOL University 2014, their partner conference takes place also in Dallas.

The partner conference consists of EXTOL University events and partner specific events. The partner specific events are geared towards informing partners of current projects/upcoming projects.

In addition to to the events above, partners have the ability for sponsor events, speaking opportunities, and table exhibits.

Copyright 2014 @ www.seanhoppe.com


EXTOL releases EDI Integrator (EEI) 6.4

Posted on 21st December 2013

EXTOL has released EDI Integrator 6.4

Below are some of the snippets EXTOL has released in its Whats New in EEI 6.4.pdf file.

Automated FTP (AFTP) provides FTP customers an automatic way to create connections only when files exist on the remote server. It also runs an automated job that polls a site in scheduled intervals. High-volume customers may be especially interested in this feature.

Enhanced Web UI for EEI
The Web UI, which provides users with a browser-based front-end, has been enhanced with an updated look and feel as well as added functionality, such as auto-enter and a commonly used options menu. The updated UI is designed to take users through EEI screens faster for a seamless user experience.

New Standards
EEI supports new X12 standards 6050.

Sarbanes-Oxley Compliance
To follow Sarbanes-Oxley (SOX) compliance, the authority on the EEI libraries has been changed to exclude public profiles. EEI users must have EXTOLOWN group (or supplemental group) authority in their profiles to be authorized to the EEI libraries and the objects in them.

Various bug fixes and performance improvements
Changes include improving the purge, save total trading partner, port maintenance, and interchange send options.

Copyright 2013 @ www.seanhoppe.com


Understanding EXTOL's acronyms of product offerings

Posted on 30th November 2013

Back in the day there used to be a few EXTOL acronyms.

  • EBI - EXTOL Business Integrator
  • EEI - EXTOL EDI Integrator for iSeries
  • ESX - EXTOL Secure.

Nowadays, every licensable product has an acronym and a ‘cheat-sheet’ is sometimes necessary. Below are the offerings within the EBI suite.

  • EBF - EXTOL Business Integrator licensed for Flatfiles translations - Allows users to perform translations between flatfile & database, flatfile & XML, flatfile & flatfile, and flatfile & spreadsheets.
  • EBS - EXTOL Business Integrator licensed for Spreadsheets translations - Allows users to perform translations between spreadsheet & database, spreadsheet & XML, spreadsheet & spreadsheet, and spreadsheet & flatfile.
  • EBD - EXTOL Business Integrator licensed for Databases translations - Allows users to perform translations between database & database, database & XML, database & spreadsheet, and database & flatfile.
  • EBX - EXTOL Business Integrator licensed for XML translations - Allows users to perform translations between XML & database, XML & XML, XML & spreadsheet, and XML & flatfile.
  • EBE - EXTOL Business Integrator licensed for EDI translations - Allows users to perform translations between EDI & database, EDI & XML, EDI & spreadsheet, and EDI & flatfile.
  • EBW - EXTOL Business Integrator licensed for WebServices.

In addition to the EBI Suite offerings, there are additional offerings/solutions that compliment EEI and EBI

  • EEA - EXTOL Enterprise Adapters.
  • EDS - EXTOL 1sync solution

Copyright 2013 @ www.seanhoppe.com


EXTOL announces new features for EXTOL Portal users

Posted on 12th November 2013

EXTOL Portal has announced new features to give users more control over their data and mailbox configurations

Below are the new features EXTOL announced on 11/11/2013

  • File uploading and downloading: Send, receive, or view your EDI messages and files on the go by uploading or downloading them within the B2BMC
  • Mailbox customization: Use the new ‘My Mailboxes’ tab to customize your views, review configuration history, and clone mailboxes
  • Mailbox assignments: Administer access for your users through the new mailbox assignments tab
  • AS2 tracking: Improved AS2 tracking now available within the enhanced Event Tracker tool
  • In-tool support: Send feedback and read your past correspondence with our team using the new customer support interface.


One of the cool new features to to upload your EDI data sans EXTOL EBI, EXTOL EEI, FTP and/or EXTOL Secure.

Below are three easy steps:

1. Login to EXTOL Portal: http://b2b.easylink.com/b2badmin/

2. Choose the Easylink Start Menu tab in the lower right corner

 and select Upload option.

3. Select File on local system



CHECK OUT, How to set-up new trading partners in EXTOL VAN

CHECK OUT, How to track inbound/outbound data in EXTOL VAN

Copyright 2013 @ www.seanhoppe.com


Pre-registration has begun for EXTOL EU 2014

Posted on 31st October 2013

Pre-registration has begun for EXTOL University 2014

EXTOL University 2014

Copyright 2013 @ www.seanhoppe.com


EXTOL to Sunset Support for EXTOL Portal - Kleinschmidt

Posted on 23rd October 2013

At the end of 2013 EXTOL will end support for EXTOL Portal customers using Kleinschmidt.

EXTOL is actively working to migrate existing EXTOL Portal customers to EXTOL Portal  - ICCnet/Easylink.

Copyright 2013 @ www.seanhoppe.com


EXTOL releases new version of EXTOL Business Integrator 3.1 Beta

Posted on 18th October 2013

EXTOL released an updated version of EXTOL EBI 3 Beta on October 15. Based on the email below many enhancements have occurred and after putting the product to the test, I am finding that the product is continuing to grow and add much value to users and organizations.

One glaring difference I see on a daily basis is the idea of organizing projects and packages. Having used EBI 2 and EEI, EBI 3 offers a refreshing experience when it comes to compartmentalizing objects.

For example, most users experience the process of moving set-ups, TPs, rulesets and etc, between installs. EBI 2 does a great job to identify existing usage, but EBI 3 does a better job via the eclipse platform.

EXTOL EBI 3 Beta Announcement

To keep track of the EBI 3 check out the forums.

EXTOL EBI 3 Discussion Forum

Copyright 2013 @ www.seanhoppe.com


EXTOL University 2014 is going to be...

Posted on 5th October 2013

EXTOL University/User Conference is going to be in Dallas next year.


EXTOL's EBI 3 BETA forum is proving to be great tool

Posted on 28th September 2013

EXTOL’s sponsored EBI 3 BETA forum is a great tool to provide feedback to EXTOL’s Product Management team.

For any users looking to learn more about how others are using EBI 3 or looking to give their 2 cents, check out the link below

EXTOL EBI 3 Discussion Forum

The product management team is very proactive and responds to most posts within hours…


EXTOL University - EBI 3 Beta released to users

Posted on 22nd May 2013

EXTOL has released EXTOL 3.1 in beta mode to all users attending EXTOL University in Baltimore Maryland..

EXTOL is encouraging users to install/use/learn/report EXTOL EBI 3.1.

Registered users can goto http://zone.extol.com/ebi-3-overview.html to discuss/report/learn more about EBI 3.1


EXTOL University 2013 - Future Planning

Posted on 20th May 2013

EXTOL is asking users where they want to go next year.

Choices for next year are:

  • Phoenix
  • Atlantic City
  • Dallas
  • Orlando
  • Atlanta
  • Las Vegas


EXTOL University 2013 this Week.

Posted on 20th May 2013

EXTOL University (User Conference) will be the first time EXTOL has opened up its admission to EXTOL Partners. End users will get a chance to work with EXTOL partners specializing in ERP solutions such as SAP, JDE, Lawson, and TMW.


EXTOL EBI in the Cloud -- Amazon EC2

Posted on 21st April 2013

See how we leverage Amazon’s EC2 service to deploy EXTOL EBI 2.6 into the cloud.

EXTOL in the Cloud

Copyright 2013 @ www.seanhoppe.com


EXTOL EBI 3.x - Copying rules between rulesets

Posted on 8th April 2013

EXTOL 3.x will allow for copying rules between rulesets. Currently this does not exist in EBI 2.x.

This awesome functionality will allow for custom coding to traverse multiple unrelated rulesets. It will reduce development time when it comes to specific coding.

For example, when populating JD Edwards F47 tables, there are control and auditing fields. We can set-up a template in EXTOL Business Integrator to populate these fields, ie. EDOC, EDST, EDER, UPMJ, TDAY and etc. This template of EXTOL JDE rules can then be copied among the EBI JDE rulesets

Copyright 2013 @ www.seanhoppe.com


EXTOL 3.x - Search capabilities

Posted on 18th March 2013

Since EXTOL 3.x is going to be file based, versus database, users will be able to search EXTOL objects such as EBI rulesets for certain occurrences.

Currently this does not exist in EBI 2.x.

For example,  if you want to see which EBI Actions are being applied to EBI rulesets there is no way to list the dependencies.

EXTOL EDI Integrator users (AS400) can think of this as placing a ’T’ on a EDI message class to see what code tables are being applied to the map.

Copyright 2013 @ www.seanhoppe.com


EXTOL 3.x -- Naming conventions -> No more spaces or dashes

Posted on 14th March 2013

EXTOL 3.1 is going to eliminate the possibilities to name any EBI objects, with hyphens and spaces.

There will be a migration path that will help users migrate existing objects from their current naming conventions to the EBI 3.1 standards without hyphens and spaces.

Current EBI 2.x users might find it helpful to start updating existing EXTOL objects to remove hyphens and spaces.

Copyright 2013 @ www.seanhoppe.com


EXTOL Secure 5.4 Update 1 Release - Support for 2048 certs

Posted on 12th March 2013

With EXTOL's  most recent release of EXTOL Secure 5.4, users will now be able to create self-signed 2048 certs.

AS2 2048 certs are popular among financial institutions, such as JPMorgan.

Copyright 2013 @ www.seanhoppe.com


EXTOL Business Integrator 2.6 -- SFTP support

Posted on 10th March 2013

EXTOL is able to support the SFTP processes of GET/PUT/MGET/MPUT.

For users that are accustomed to the normal FTP set-up in EBI, they will find that there are no EBI SFTP adapters. Due to the shortened development cycle and the strong customer demand, EXTOL created SFTP tasks in EBI Business Process Scripts.

I have been using the SFTP communications a couple days after it was released and I have had zero problems.

Copyright 2013 @ www.seanhoppe.com


EBI Roadmap - Migrating from Extol Integrator to EBI

Posted on 4th July 2012

Migrating from EXTOL EDI Integrator iSeries can be an easy feat. However, understanding the new features of EBI and how they equate to EEI functionality is very important. We will review the steps in upcoming posts to show how we can match certain EEI functions/screens to EBI functions/screens.

From code tables to archiving and purging, we will try to explore all aspects involved with an EEI to EBI migration.

In our examples we will show how to migrate to EBI 2.6 and earlier versions.

Roadmap to EBI - EDI Endpoints

Copyright 2012 @ www.seanhoppe.com


Lessons Learned: Upgrading EXTOL Business Integrator from 2.2.1 to 2.5

Posted on 7th June 2012

Over the weekend I upgraded EXTOL Business Integrator (EBI) version 2.2.1 to version 2.5. It was quite a lengthy process that had many issues.

I first started off by installing EBI 2.5 in its own unique directory. In our case it was the D:\ drive. Once EBI 2.5 was installed, we were instructed to run Upgrade.exe.

With Upgrade.exe we were asked where the current install of EBI 2.2.1 was located. In our case, it was also the D:\ drive. From here the upgrade was rocky.


We first started to see errors pop up when the EBI upgrade process tried to delete the dbx.lck, and dbx. files.

ERROR – Unable to remove file (D:\EBI25\database\xdb1\db.lck) for unknown reason

ERROR – Unable to remove file (D:\EBI25\database\log\log.ctrl) for unknown reason

To resolve this issue, I <right clicked> on the recycling bin. From there I selected “Properties”. From there, I de-selected “Display delete confirmation dialog”. 

This resolved a majority of the errors, however I started to encounter additional errors.


ERROR – Source file/directory (C:\EBI21\ebi\sm) cannot be read.

To resolve this issue, I granted the user profile I was using full control over both directories – D:\EBI221 and D:\EBI25 – recursively.


Next time I perform an upgrade I plan to do a ‘dry-run’ where I copy the source directory and find an available partition/machine to run the upgrade over. This will give me the reassurances I need to perform the upgrade.

As-is, the upgrade process is temperamental at best. To recover from an error we had to close the window and start from scratch. There was no warning/notice to give additional details/instructions. I closed the window and started all over again. I did this approximately 12+ times.

Copyright 2012 @ www.seanhoppe.com


Review of EXTOL's May EDI Integrator Blog

Posted on 1st June 2012

EXTOL May Blog


In EXTOL’s EDI Integrator May blog there is a great review of how outbound 856 HL levels are set-up. The usage of special codes is not available in EXTOL Business Integrator.

Click here to review our outbound 856 example.

Copyright 2012 @ www.seanhoppe.com


EXTOL starts releasing EEI 6.3 at EXTOL University

Posted on 22nd May 2012

EXTOL has started to release EEI 6.3 to customers at EXTOL University

Copyright 2012 @ www.seanhoppe.com


Review of EXTOL's April EBI Blog

Posted on 19th May 2012



In EXTOL’s April blog, under the EBI section there is a reference to using global variables. In the example they use the value ‘glb.var.Value01’.

In earlier versions of EXTOL EBI, ie. 2.2, I have found that the first character of the root variable, 'V’ always needs to be capitalized. When the value is not capitalized EBI does not pass the value between the ruleset and business process script.

Copyright 2012 @ www.seanhoppe.com